Contact EFG Afro Market

Let's Connect and Grow Together

Ready to explore African trade opportunities? Our expert team is here to guide you through your journey with personalized support and solutions.

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How can we help?

Choose Your Inquiry Type

Select the option that best describes your needs to get personalized assistance

General Inquiry

Questions about our services, platform, or general information about African trade opportunities.

Product Inquiry

Looking for specific African products? Let us connect you with verified suppliers for your needs.

Market Information

Need market insights, pricing information, or trade statistics for African products?

Technical Support

Need help with your account, orders, or technical issues? Our support team is here to help.

General Inquiry

Fill out the form below and we'll get back to you within 24 hours.

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We typically respond within 24 hours during business days.

Our Office

Office 206, Abraj Al Mamzar Building, Block A
Al Ittihad Road, PO Box 15058
Dubai, United Arab Emirates

Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GST)
Saturday: 10:00 AM - 4:00 PM (GST)
Sunday: Closed

Response Times

General Inquiries Within 4 hours
Product Inquiries Within 2 hours
Technical Support Within 1 hour
Frequently Asked Questions

Common Questions

Find quick answers to the most frequently asked questions

How can I find reliable African suppliers on your platform?

Our platform features a comprehensive verification system for all suppliers. You can browse through verified suppliers, read reviews from other buyers, and check certifications. We also provide detailed supplier profiles with product catalogs and company information.

What types of African products are available on your platform?

We offer a wide range of authentic African products including agricultural produce (coffee, cocoa, fruits, spices), natural resources, handcrafted items, textiles, and artisanal products. All products undergo quality verification and sustainable sourcing practices.

Do you provide assistance with logistics and shipping?

Yes, we offer comprehensive logistics solutions including warehousing, packaging, shipping coordination, and customs clearance assistance. Our network of partners ensures your products reach you efficiently and safely.

What are your fees and commission rates?

Our fee structure is transparent and competitive. Rates vary based on product category, volume, and services required. We offer volume discounts for regular buyers. Contact us for a customized quote based on your specific needs.

How do you ensure product quality and authenticity?

We have a rigorous quality assurance process including supplier verification, product sampling, third-party testing, and certification requirements. Our team conducts regular audits and maintains strict quality standards throughout the supply chain.

What payment methods do you accept?

We support multiple payment methods including bank transfers, letters of credit, trade finance solutions, and digital payment platforms. Our secure payment system ensures safe transactions for all buyers.